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Business Law Blog

How to Be the Client Every Lawyer Wants to Work With

Posted by Amanda Butler Schley | Mar 30, 2026 | 0 Comments

After years of working with business owners, I've noticed a pattern:

The most successful clients don't just have good lawyers. They know how to use them well.

That sounds simple—but it's rare.

Most clients either:

  • underuse their lawyer, or

  • misuse them entirely

The ones who consistently get better outcomes do something different.


They Don't Outsource Thinking

The best clients don't show up and say:

“Just tell me what to do.”

They show up with:

  • context

  • ideas

  • options

Sometimes they've already thought through multiple paths forward.

But here's the key:

They don't assume they're right—they use their lawyer to pressure-test their thinking.

They're not looking for validation. They're looking for better decisions.


They Ask Better Questions

There's a difference between:

  • “What should I do?”
    and

  • “What are the risks of each option, and what are we not seeing?”

The best clients ask:

  • “Where is this likely to go wrong?”

  • “What's the downside if we're wrong?”

  • “Is this the right timing?”

Those questions lead to strategy—not just answers.


They Respect Timing and Sequence

In business and law, when you act matters just as much as what you do.

Strong clients understand:

  • not every issue needs an immediate reaction

  • some decisions need to be sequenced

  • moving too early (or too late) can create risk

They don't rush past strategy just to “get something done.”


They Don't Make Unilateral Moves

One of the fastest ways to create problems is to:

  • act first

  • and loop your lawyer in later

The best clients do the opposite.

They understand:

If something could affect the legal position, the conversation happens before the decision—not after.

This single habit avoids more problems than almost anything else.


They Use Advice—They Don't Work Around It

Every client has the right to make their own decisions.

But the most successful ones don't:

  • second-guess everything

  • override advice without understanding it

  • or treat legal input as optional

Instead, they:

  • engage with the reasoning

  • ask questions where needed

  • and then make a deliberate decision

Even when they choose a different path, it's informed—not reactive.


They Bring Options, Not Just Problems

Average clients bring problems.

Strong clients bring:

  • the problem

  • a few possible paths

  • and a willingness to refine

This changes the entire dynamic.

Instead of:

“Fix this”

It becomes:

“Here's what I'm thinking—how do we make this better?”

That's where real strategy happens.


They Understand the Role of the Lawyer

The best clients don't see their lawyer as:

  • a form-filler

  • a document generator

  • or a rubber stamp

They see their lawyer as:

A strategic advisor who helps them make better decisions under uncertainty.

And they use them accordingly.


A Simple Standard

If you want to get more value from your lawyer, use this filter:

Before you act, ask:

  • Have I clearly defined the objective?

  • Have I gotten input on risks and alternatives?

  • Am I making this decision deliberately—or reacting?

If you consistently operate that way, your outcomes will improve.


The Bottom Line

The quality of your lawyer matters.

But the quality of your decision-making process matters more.

Because in the end:

You're still the one making the decisions.

The difference is whether you're making them:

  • alone, or

  • with the full benefit of the expertise you've brought in

The most successful clients choose the second.

About the Author

Amanda Butler Schley

Amanda Butler Schley is a New Orleans business attorney and founder of Business Law Group, advising entrepreneurs, LLC owners, and growing companies on business law, contracts, entity structuring, and partner relationships. She helps clients proactively manage risk, resolve disputes, and build legally sound, scalable businesses using a strategic approach she calls “legal leverage.” Amanda works with founders across industries—including hospitality, retail, and professional services—to structure deals, navigate complex business decisions, and protect long-term growth.

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Business Law Group is a boutique business services law firm in New Orleans, Louisiana. Our focus is on understanding the legal pitfalls of your business and industry, as well as the secrets to maximizing your legal leverage at every opportunity and in every negotiation. We work selectively with clients that aren't ready for the overhead expense of an in-house general counsel, but understand the advantages of having a trusted legal advisor on their team. Amanda Butler has been ranked as a Louisiana SuperLawyer, New Orleans Top Lawyer, Best Lawyers, and in Leaders of Law.

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